$99.00 USD

Customer Service (Internal, External)

Course Outcomes:

By the end of this module, you’ll be able to...

  • Illustrate the importance of customer service to their organization.
  • Recognize the science behind helping people and how it can benefit their physical and mental well-being and careers.
  • Outline customer service best practices and give examples.
  • Produce better customer service results through exercises and role-playing activities.

Additional Program Benefits

  • Official MMASC Customer Service Certification Badge on Credly
  • Course Exercises and Quizzes